INCLUDED
Driver
English speaking driver.
Free pickup
We will pick you up at your address. This is door to door transfer.
Transfer Costs, Taxes & Flexible Cancellation Policy
Fuel and tolls are included in the price. Cancel anytime.
Group Discounts
For bigger group bookings, discounts are available.
Private Transfer
All transfers are private.
NOT INCLUDED
Driver Tipping
Tips are not included in the transfer costs. If you receive excellent service, please consider tipping.
Food
Guests food and drinks are not included in the transfer cost.
As a travel and transfer agency with maximum focus on guests safety and satisfaction, we at Sarajevo Bosnian Voyager always chase excellence in our services and for every private transfer we guarantee the following:
SAFETY PROCEDURES
Vehicles
Brand new cars (regularly serviced with an authorised service centres)
All our vehicles are insured (mandatory insurance, casco and passengers insurance)
Tyres of premium brands (all tires are seasonally changed & adjusted to weather conditions)
Drivers
Professional and experienced drivers
Drivers physically and mentally prepared to conduct the transfer. Before every transfer we double-check to make sure drivers have had enough rest for the transfer requirements.
Drivers are requested not to drink alcohol 24 hours before or during the transfer
If not feeling well, driver must report this and will immediately get proper replacement for the transfer
QUALITY STANDARD
Vehicles
We use modern and regularly serviced cars
All cars are top-notch (clean and reliable)
Drivers
All our drivers have long term experience in passenger transfer industry
All our drivers speak English language
Internal procedures ensure that all drivers are clean, hospitable and professional
Our driver will always respect the traffic signs and speed limits
Reliability
We shall never, at any situation cancel the confirmed transfer
Flexibility
During the transfers we are happy to make short stops for lunch / toilette / photo break
Customer Support
24/7 telephone support
Email / Viber / WhatsApp support
Our office is open every day from 8:00 to 17:00 hours
TERMS & CONDITIONS
Booking
Preferred way booking is here via our Booking Form (web site)
Possible to book via call or message (Viber / WhatsApp)
Payment
Every transfer can be paid in advance with Credit Card authorisation or at our office
Service can also be paid with cash to the driver directly (in EUR or local currency)
Cancellation Policy
24 hours prior – free of charge
